Privacy Policy
This privacy policy explains how Wholesale Pinatas collects, uses, shares and protects information from business buyers and website visitors.
Key points for business buyers
We use contact, inquiry, artwork, order and technical information to answer requests, develop products, fulfil orders, protect the website and improve service. We do not request payment-card details through the wholesale quote form.
- Provide only files and personal information needed for the inquiry.
- Business data may be shared with production, logistics and service providers when required.
- You may contact us to ask about access, correction or deletion rights.
Commercial use of the website is also governed by our terms and conditions and shipping policy.
We use business contact, inquiry, order and technical data to answer requests, develop products, produce and ship orders, secure the website and improve our service. We do not ask for payment-card details through the quote form.
Who this policy covers
This policy applies when you visit wholesalepinatas.us, request a quote, submit artwork, communicate with us, order samples or products, or otherwise interact with Wholesale Pinatas. “Wholesale Pinatas,” “we,” “us” and “our” mean the seller identified on the quotation, pro forma invoice or commercial invoice issued for your transaction.
The website and our services are intended for business customers and are not directed to children.
Information we collect
Information you provide
- Business and contact details, including name, company, job title, email, telephone number, billing and delivery address.
- Inquiry and order details, such as products, quantities, destination, target dates, packaging, compliance and shipping requirements.
- Artwork, logos, reference images, specifications, approvals and other files for custom development.
- Communications, quote history, sample feedback, claims and support records.
- Payment status and transaction references supplied by our banks or payment providers. We do not intend to collect full payment-card numbers through this website.
Information collected automatically
Our hosting, security and analytics tools may collect IP address, device and browser type, referring pages, pages viewed, approximate location, timestamps, cookie identifiers, security events and diagnostic logs.
How and why we use information
- Respond to inquiries, prepare quotations and assess product feasibility.
- Create samples, manufacture, inspect, pack, ship and support orders.
- Verify approvals, maintain transaction records and resolve claims or disputes.
- Operate, protect, troubleshoot and improve the website and our business processes.
- Send service communications and, where permitted, relevant B2B marketing. You may opt out of marketing at any time.
- Comply with customs, tax, accounting, sanctions, product-safety and other legal obligations.
Where data-protection law requires a legal basis, we rely on steps requested before a contract, performance of a contract, compliance with law, legitimate business interests, or consent, depending on the activity.
Sharing and international transfers
We share only the information reasonably needed with service providers and business partners that help us operate, including manufacturers, quality-control providers, freight forwarders, couriers, customs brokers, banks, payment providers, website hosting, security, analytics, email and professional advisers.
Because products are developed and shipped from China, your information and submitted files may be processed in China and in destination or service-provider countries. Where required, we use contractual, organisational or other lawful safeguards for cross-border transfers.
We may also disclose information when required by law, to protect rights and safety, to investigate fraud, or in connection with a merger, financing or sale of business assets.
Retention and security
We retain information only as long as reasonably needed for the purposes above. As a working schedule, general inquiries may be kept for up to 24 months; unsuccessful custom-development files for up to 12 months; and transaction, customs, tax and accounting records for up to 7 years, unless law, a dispute or an active customer relationship requires longer.
We use reasonable administrative, technical and physical safeguards. No website, email or storage system can guarantee absolute security, so please do not send unnecessary sensitive personal information.
Your choices and privacy rights
Depending on where you live and which law applies, you may request access, correction, deletion, restriction, objection, portability or withdrawal of consent, and may have the right to appeal or complain to a data-protection authority. California residents may also have rights to know, delete, correct, opt out of certain sale or sharing, limit certain sensitive-data uses and receive non-discriminatory service.
We do not knowingly sell personal information for money. If our practices change in a way that creates an opt-out right, we will provide the required mechanism. We may verify your identity and authority before completing a request and may retain information where an exception or legal obligation applies.
Third-party services and links
Carriers, payment providers, social platforms and external websites have their own privacy practices. This policy does not control information that you submit directly to those third parties.
Contact and policy changes
To ask a privacy question or exercise a right, use our Contact page and write “Privacy Request” in your message. We may update this policy as the website, service providers or law changes. The effective date above shows the latest revision.